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Purchase conditions

GENERAL CONDITIONS OF SALE

The parties that are linked through these conditions are PAGO DE ESPEJO, SL. With CIF: B23732787 and address at Calle Eduardo Criado, 5 23740 Andujar, Jaén Registered in the Commercial Registry of JAÉN T 546, F 190, S 8, H J 20778, I / A 1, and the user of its website.

Please read carefully the following rules that regulate the services we offer at www.pagodeespejo.com These conditions must be accepted in order to purchase products from www.pagodeespejo.com. This web page has been created by PAGO DE ESPEJO, SL. for informational purposes and for personal use. By accessing this web page you accept the following terms and conditions. Accessing and browsing this website implies accepting and knowing the legal warnings, conditions and terms of use contained therein.

Individuals with sufficient capacity to contract can access our services and buy our products. The data that must be included in the form must be complete and truthful, reserving PAGO DE ESPEJO, SL. the right not to admit or terminate those who fail to comply with this requirement.

ORDERS

The products will be invoiced at the prices in force at the time of confirming the order.

Once an order has been confirmed, it cannot be canceled or modified without the express written confirmation of PAGO DE ESPEJO, SL.

In the case of modifying an order, prices will be updated, if applicable.

For all orders, you must indicate the date of delivery of the merchandise, the place of delivery, the contact person and the contact telephone number.

The language in which it will be contracted through this website is in Spanish.

Shipping

International Scope: PAGO DE ESPEJO, SL. ships throughout Spain except for Ceuta and Melilla.

Our Customer Service is available to answer any questions or concerns you have regarding the status of your orders.

Delivery times will be 3 working days. In the event that it is not in stock, we will contact the customer and indicate the delivery time.

Any orders received during the weekend (Friday from 1:00 p.m., Saturdays and Sundays) will be shipped the following Monday.

The customer agrees to enable the delivery of the requested order by providing a delivery address where the requested order can be delivered within the usual merchandise delivery schedule. In case of breach by the client of this obligation, PAGO DE ESPEJO, SL will not have any responsibility for the delay or impossibility of delivery of the order requested by the client.

For any questions, you have our customer service.

The cost of shipping the orders placed in www.pagodeespejo.com, will be the following:

peninsula:

  • For free

Balearic and Canary Islands:

BALEARES CANARIAS
Up to 1 kg. larger island 7.50€ 9.00€
Additional Kg. Larger island 3.38€ 6.00€
Up to 1 Kg. Island less 11.00€ 14.65€
Kg. Additional island less 4.35€ 8.45€

 

It will be the customer’s responsibility to make sure at the time of delivery that the shipment is in good condition. In this way, if the box is open or if the appearance of the packaging raises doubts or suspicions about infringements of the inviolability of the product, the customer should not receive it, immediately notifying PAGO DE ESPEJO, SL. by phone (687544252) or by e-mail: hola@pagodeespejo.com

Delivery is made through courier, which makes a mandatory delivery against signature, if the recipient were absent, the carrier would leave a notice and it would happen up to a maximum of two more times. In the event of another absence, the recipient may go to the nearest point of the transport company in charge of delivery and retrieve his package. If the package has not been recovered within 14 days, it will be returned to PAGO DE ESPEJO, SL and the purchase will be canceled.

Way to pay

All taxes are included in the prices of our products. (21% VAT in the Peninsula and 7% IGIC in the Canary Islands)

All orders made through the Web are subject to the stock of the product and its availability. If the order consisted of several products and some of them could not be served, this circumstance will be communicated to the client through the data that he has provided and the amount will be reimbursed by bank transfer, in the event that it had not been subscriber, no charge will be made for the item or items that are not available. The lack of stock of any product or of all those that constitute the sale, this last case would imply the cancellation of the same, constituting a resolution clause, in no case does it generate the right to compensation in favor of any of the parties.

Pay comfortably by bank transfer.

  • If what you want is not to have to use cards or other payment methods that require you to register for different services, you can pay comfortably by making a bank transfer to our account, which will be indicated in the purchase process and will also be sent in the order confirmation email. Once the receipt of the bank transfer has been received at the email address hola@pagodeespejo.com, the order will be managed.

Make use of your PayPal account.

  • Enjoy all the security technology and guarantees that PayPal makes available to you. If you buy with PayPal and your item does not arrive or does not match the seller’s description, PayPal will refund the full amount of your purchase. Buyer Protection covers purchases made with PayPal on any other website. It also applies to payments made directly from our website.

Guarantee: exchange, return and refund

Deadline to return an item

WITHDRAWAL

The consumer has a legal period of 14 days from the date of receipt of the merchandise to exercise his right of withdrawal without having to justify the reasons for which he does so or pay any penalty.

The customer will be fully reimbursed for the cost of the order from the moment of receipt and verification thereof within a period of one month following the moment he has made use of his right of withdrawal. PAGO DE ESPEJO, SL. will reimburse the customer using the same payment method that the latter has used to make the purchase. To exercise the right of withdrawal, the customer must notify her decision to withdraw by means of a statement without any ambiguity.

To make your right of withdrawal effective it will be necessary to send us to the following address; Eduardo Criado Street, 5 23740, Andujar, or to the email address hola@pagodeespejo.com by filling in the form for this purpose that you can download by clicking here

According to article 103 section d): Exceptions to the right of withdrawal of Law 3/2014 The right of withdrawal will not be applicable to contracts that refer to: The supply of goods that may deteriorate or expire quickly. Such as fresh food or frozen products.

According to article 103 section e) The supply of sealed goods that are not suitable to be returned for reasons of health protection or hygiene and that have been unsealed after delivery. Such as deodorants, soaps, etc.

Therefore, the right of withdrawal mentioned in this section refers to products that do not deteriorate or expire quickly.

RETURNS

To make the return, the product must be in its original packaging and with the manuals, accessories or promotional gifts included where appropriate.

Once the merchandise has been received in our warehouses, and after checking its status, the amount will be reimbursed according to the payment method made by the customer. In the event of not receiving the product in its original packaging and with the manuals, accessories or promotional gifts included where appropriate, you will suffer a depreciation in the amount to be reimbursed.

The return costs will be borne by the customer in the event of no error or defect in the shipment, as well as for breakage of packaging seals or any other depreciation for sale.

In case of error on the part of the management of the order by PAGO DE ESPEJO, SL, it will take care of the costs of return and new delivery to the client

WARRANTY.

Our products come from a natural source, without pollution, without the use of chemical substances, such as heavy metals, pesticides, herbicides, fertilizers, without intervention and genetic modification (transgenic), etc.

Responsibility

PAGO DE ESPEJO, SL limits its liability in the following cases:

It may happen that the chosen product is not as it is displayed on the website, due to lack of resolution, problems with the browser being used or others of this nature.

PAGO DE ESPEJO, SL. Applies all the measures concerning to provide a faithful display of the product, however it is not responsible for the minimum differences or inaccuracies that may exist.

PAGO DE ESPEJO, SL. Will act with the utmost diligence in order to make the selected product available to the company in charge of transport. However, it is not responsible for damages arising from a malfunction of transport, especially for causes such as strikes, road retentions, and in general any other specific to the sector, which result in delays, losses or theft of the chosen product.

Technical failures that, due to fortuitous or other causes, prevent a normal operation of the service through the Internet. Lack of availability of the site for maintenance or other reasons, which prevents the availability of the service. PAGO DE ESPEJO, SL. Uses all the means at its disposal in order to carry out the process of selection, payment and shipping of the selected product, however it is exempt from liability for causes that are not attributable to it, unforeseeable circumstances or force majeure. .

PAGO DE ESPEJO, SL. Will not be responsible for the misuse that has been used by the client. At the same time, PAGO DE ESPEJO, SL will not be responsible for the return of a product from our competition and / or not sold on our website. It is the customer’s responsibility to return the correct item. Otherwise, PAGO DE ESPEJO, SL will not refund items returned by mistake.

Customer Support

For any question or suggestion you can contact our Customer Service by phone by calling 687 544 252, or send us an email to the following address: hola@pagodeespejo.com

Claims

For any claim you can write to the email claims@pagodeespejo.com and we will assist you as soon as possible.

Intellectual property

All the information contained in the web, as well as its graphic design and the codes used, are protected by copyright or other protection rights contained in Royal Legislative Decree 1/1996, of April 12, which approves the Consolidated Text of the Intellectual Property Law. These rights belong exclusively to PAGO DE ESPEJO, SL., Therefore, any act of reproduction, distribution, transformation or public communication is expressly excluded, as well as any type of transfer, of all or part of the content of this site, and in general of any object that according to current legislation is protectable by intellectual property regulations.

PAGO DE ESPEJO, SL., Reserves the right to unilaterally modify the conditions and terms of use of this page. Any modifications will be announced conveniently. The entry into force of the modifications to the conditions of use will occur from the moment they are published on this page.

Typographical errors

All the information published by PAGO DE ESPEJO, SL. in any advertising medium, own or of third parties, especially those referring to banners, electronic communications by e-mail, or any other, and that contain any typographical error, whether involuntary or due to manipulation by third parties, are worthless, and in case It is undoubtedly recommended that users confirm the data through personal channels of PAGO DE ESPEJO, SL. like the mail or telephone.

Trademarks

All the brands, logos and anagrams displayed on this site are the property of PAGO DE ESPEJO, SL. The use, without prior consent, of any element of the web that is subject to protection in accordance with current legislation on property is expressly prohibited. industrial. In particular, trademarks, trade names, establishment signs, names, logos, slogans or any type of distinctive sign belonging to PAGO DE ESPEJO, SL may not be used without the written permission of PAGO DE ESPEJO, SL.

Taxes

The prices of the products that are for sale in our online store include the Value Added Tax (I.V.A.).

Residents in non-EU countries Purchases made by individuals or legal entities resident in non-EU countries will be exempt from paying VAT. Orders will not be served at PO Boxes.

For this purchase / shipping system and due to its tax regime, the geographical areas corresponding to the Canary Islands are considered Extra-Community territories.

We remind you that the prices indicated for shipping costs do not include import taxes (duties), which will be paid in cash at destination by the recipient of the merchandise.

The purchase system is subject to current legislation in Spain, therefore sales operations will be understood to be carried out at the address of PAGO DE ESPEJO, SL

The invoice will be attached together with the requested shipment. If you want an electronic invoice, please contact PAGO DE ESPEJO, SL, via email hola@pagodeespejo.com, to request it.

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